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FIRST STEPS

Perfect for beginners. Learn how to import a project, create your first section, and much more.

REGISTRATION

Learn how to register your laser scanning data properly and get the most accurate results.

TOOLS & FUNCTIONS

Our software packages offer different tools for different need. Find out which tools benefit your workflow and how to use them.

PLUGINS

Get your point cloud to BIM in no time! Learn how our Plugins for Revit, Archicad and BricsCAD speed out your workflow.

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ADDITIONAL CAD & BIM SYSTEMS

Don’t import the whole point cloud and slow down your workflow. Learn how to get from point cloud to BIM – the smart way.

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LIVE WEBINARS

In our webinars you can learn the PointCab Software basics or hacks for specific use cases. Benefit from the knowlegde of our experts and ask away your questions.

Take a look at our webinar calendar.

RECORDINGS

Missed a webinar? Don’t worry! We have collected the most important webinar recordings for you on our YouTube channel.

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Testversion, Punktwolken Software, Punktwolken-Viewer

FREE TRIAL VERSION

Discover the possibilities of PointCab Origins yourself and download our free trial version. Valid for 24 working hours and 3 projects.

BOOK A FREE DEMO

Of course, our experts will also be happy to show you PointCab Software in person during an online demo. If you wish, we can also work on your projects.

Simply send us an e-mail and we will arrange an appointment with you!

FREQUENTLY ASKED QUESTIONS (FAQs)

Answers to frequently asked questions at a glance.

We offer different software packages and payment models, which can vary depending on the country.  You can find an overview in our shop. We are also happy to advise you according to your needs and send you an individual offer. Simply contact our sales team: sales@pointcab-software.com

To be fair to our other customers, partners, and resellers, we, unfortunately, cannot offer a permanent discount. However, there are always special promotions, e.g. for certain trade fairs. We inform about such promotions via our newsletter.

The trial license is valid for 24 working hours and it is limited to 3 projects. This means that the time only expires when PointCab Origins is open and in use. While PointCab Origins is closed, the timer stops.

With our plugins, you can transfer your point cloud data directly into Revit, Archicad, or BricsCAD – without any prior export. You can also write .dwg, .dxf, .dae, .directX or .3ds files from PointCab Origins to export into your preferred CAD system.

All common data formats can be read and edited in Origins.

Including: DotProduct .dp, E57 .e57, EsriGrid .asc, Faro .fws, .lsproj, .fls, Las/Laz .las, .laz, PointCab .lsdx, .lse, Mesh .dae, .3ds, .ifc, .stl, Mantis .mpc, Stanford .ply, Leica .ptg, .ptx, Riegl .rps, KitWare .pvtp, .vtp, XYZ .xyz, Z+F .zfs, .zfprj

There is a small “workaround” for this. To obtain a point cloud from camera images, you can use software solutions such as Agisoft Photoscan, Pix4D, or Sure. You can then read the point cloud calculated by these programs into PointCab Origins.

In general, we recommend 8 GB RAM, a 2.0 GHz Intel-compatible CPU, and at least 10 GB free hard disk space. Since PointCab Origins only uses the graphics card for visualization, that of a standard computer is sufficient.  PointCab Origins is compatible with Microsoft Windows 7, 8 & 10 – 64-bit.

Please note: The better your hardware, the faster PointCab Origins will calculate your jobs. Especially a higher number of cores and RAM have positive effects.

ERROR CODES

Sometimes PointCab Origins displays an error code. In most cases, the solution is found quickly.

This could be due to one of the following issues:

– The dongle is not recognized by the PC as a normal USB stick and displayed in My Computer. Please test if the dongle works on another USB port on your computer.
– There is no valid PointCab license on the dongle. Please check if your license is up to date.
– Anti-virus software is blocking access to the dongle.  Please switch off the anti-virus software and try again.

If these solutions do not work, please contact our support team.

This could be due to one of the following issues:

– Your computer does not have a stable internet connection. Please check this.
– There is no valid PointCab licence installed. If you have a valid support contract, the licence will be downloaded automatically. Please check your licence.
– Someone else is currently using your licence. If you share your licence with, for example, a colleague, please check if they are currently using PointCab.


If none of these solutions solve the problem, please contact the PointCab support.

The MAC address of the computer has probably been changed.
Please open “Help > Licence Information” in PointCab and send us the correct MAC address.

Error reasons:
– File is not in the local storage location. Please place the file in a local storage location.
– Umlaut characters such as ä, ü, ö are used in the file path. Please change the file pathname.

The path to the files does not contain letters defined in ASCII code or is too long.
Unfortunately, we cannot work around this because the respective manufacturers of the interfaces do not take this into account.

One of the scans in the project file seems to be defective. Please check the scan panoramas in the associated standard program.

The Faro Scene version you used to create the project is more recent than your currently installed Faro SDK. Please download the Faro SDK from the Faro website or write to our support to get the latest version for installation.

Possible error causes:

– The file is still open in another program.
– The template for HTML is missing in “Settings”. Please go to “File->Restore default setting”. If it still does not work, please contact our support.

Possible error causes:

If you have selected “Bubble” for the panoramas, you need the Flash plugin in your browser. Please update or reinstall your Flash plugin and set the permissions if necessary. Alternatively, please export the panoramas with the “Planar” setting.
The browser blocks access to the Adobe Flash plug-in. Please change in the settings of the browser and give the access right to locally stored HTML files.

If you still get an error message, please contact our support.

Possible causes of error:

– The data is not located locally on the computer. Please save the data to a local storage location. 
– FARO SCENE is still open while PointCab is running. Please close FARO SCENE.
– The .lsproj or .fws file may be corrupted. Open the FARO project in FARO SCENE and check in the surface view if the scans can be displayed completely.
– The .lsproj or .fws file was not saved correctly. Please open the FARO project in FARO SCENE and save the FARO project again.

If none of these points solve the problem, please contact our support team.